Privacy Policy

Effective date: September 23, 2026

Who we are

AfroMart Connect Inc. operates AfroMart Connect, a directory and marketplace for businesses, services, and community events. This policy explains how we handle information when you use our app and support pages. Contact support@appsketiers.com with "AfroMart Connect privacy" in the subject line.

Information we collect

Account information includes your name, email address, sign-in information, and any phone number or profile photo you provide. Your optional preferences may include interests, country of origin, whether you are new to an area, and the city or region you choose. Please do not include sensitive information unless needed for the feature you use.

With your permission, we use your device location to show nearby businesses. Location you save to your profile may be stored with your account. You can choose a location manually and change device permission settings. We do not require background location access.

We store information you provide through business profiles, photos, reviews, reports, favorites, search history, support requests, booking and order details, event tickets, and shipping quote requests. Businesses may provide ownership or verification documents, contact details, product inventories, and service information. Public business listings and reviews are visible to other users. Verification documents are used for administrative review and are not published as part of a listing.

We receive transaction identifiers, product details, subscription status, and purchase history needed to verify app-store purchases and provide paid features. Apple processes iOS in-app purchase payments. We do not receive your full payment card number from Apple. Where physical-goods or service checkout is available, its payment provider's terms and privacy information apply. A disabled checkout does not process a payment.

We use device push-notification tokens if you enable notifications. We record business-profile views, promotion impressions and clicks, and operational records needed to run and secure the service. Our hosting providers may process IP addresses, request metadata, and error logs for service delivery and security.

How we use information

We use information to create and secure accounts; provide search, location-based results, bookings, orders and other requested features; verify businesses; maintain purchases and subscriptions; send requested service updates; answer support requests; prevent fraud and abuse; and meet legal obligations. Search history and selected interests may personalize results inside AfroMart Connect. We do not sell personal information or use an advertising identifier to track you across other companies' apps or websites.

When information is shared

Businesses receive the details needed to handle the booking, order, ticket, or quote you request. Public content is shared with app users as described above. Service providers process information for hosting, authentication, storage, email delivery, maps, notifications, and app-store purchases. Our current technical providers include Convex, Expo, Resend where email is enabled, and Apple or Google for platform services. These providers process information under their own applicable terms and our service arrangements. We may disclose information when reasonably necessary to comply with law, protect people and our service, investigate abuse, or complete a business reorganization with appropriate safeguards.

Photos, camera, and calendar

Photos and camera access are optional and used when you choose to upload an image. Selected images may be stored and displayed as part of the profile, listing, or review you submit. Calendar access is used when you choose to add a booking or event to your device calendar. We do not upload your personal calendar contents to our server.

External links and donations

Business websites, contact links, and donation pages open services operated by other organizations. Their privacy and payment terms apply. Donations take place on the recipient organization's external website. AfroMart Connect does not process those donations or issue tax receipts for them.

Retention and deletion

We retain personal information while it is needed to provide the service, administer purchases, resolve disputes, prevent abuse, or comply with applicable recordkeeping obligations. You can request account deletion in Profile > Account & security > Delete account. You can also contact support if you cannot sign in. We remove account access and delete or de-identify associated personal information, subject to necessary transaction, security, legal, and backup retention. Backups are isolated from ordinary app use and expire under the hosting provider's retention process. Information already shared with a business may remain in that business's records under its own obligations. Deleting an account does not cancel an Apple subscription; manage subscriptions in your Apple Account settings.

Your choices and rights

You can update profile information, change notification preferences, decline optional device permissions, stop posting public content, and request access, correction, or deletion by contacting us. Depending on where you live, you may have additional rights to object, withdraw consent, or complain to a privacy regulator. We may verify your identity before acting on a request. We will explain if a legal exception prevents us from fulfilling it.

Security and international processing

We use access controls and encrypted connections to protect information. No system is completely secure. Our service providers may process information in countries outside your province or country, including the United States, where local authorities may have lawful access.

Children

AfroMart Connect is not directed to children under 13. Do not create an account if you are under 13. If you believe a child has provided personal information, contact us so we can investigate and remove it as appropriate. Minors should use the service with a parent or guardian's permission.

Changes and contact

We may update this policy when our features or practices change. We will update the effective date and provide additional notice where required. For privacy questions or requests, email support@appsketiers.com and identify AfroMart Connect. Operator: AfroMart Connect Inc., London, Ontario, Canada.